Dear Valued Customer,
Slowly and steadily countries around the world are beginning to ease their Coronavirus restrictions.
With changing travel restrictions and arrangements being put in place on an almost daily basis, it is likely that you will need to plan or adjust your upcoming itineraries. Please know that our teams are available to help you with those changes, cancellations or new bookings and are committed to doing everything we can to be helpful.
Our Commitment to You,
In these times of uncertainty we at Zahara Travel are committed to helping you with any clarifications you may have with regards to your tickets, hotels, or any other services already issued or any upcoming travel plans you may have for yourself or your dear ones.
The health and safety of our employees and guests is our top priority.
We have working proactively and have ramped up our hygiene measures, training our employees on sanitary procedures and requiring everyone to follow the safety protocol - our doors are now open post lockdown, know that you are safe and welcome.
Contact us at Zahara Travel,
- If you have an existing ticket that requires rebooking
- If you wish to book, scheduled flight
- Book your Govt approved Quarantine Package with us.
- Book your Travel Insurance with us.
Getting in touch made easy,
1) Please register yourself,
Existing Booking
If you are holding a ticket and were unable to use it, we would like to help you use it.
Please provide us your contact details and required information and we will get in touch with you.
New Booking
If you wish to make a new booking with us,
Please provide us your contact details and required information and we will get in touch with you.
Charter Flight Booking
If you wish to book the entire aircraft or book in sizable allotments,
Please provide us your contact details and required information and we will get in touch with you.
2) Phone numbers assigned to easily answer your queries:
+968 96714142 – Abdulmunam Shabandri (Urdu / English)
+968 99245322 – Deborah Brines (Tagalog / English)
+968 92956241 – Rejeesh PV (Malayalam / English)
+968 94035893 – Ali Darwish Al Hashli (Arabic / English)
+968 99377242 – Sadiya Al Balushi (Arabic/ Hindi / English)
+968 94493627 – Nasser Al Wahaibi (Arabic/English)
+968 99360802 – Noora Al Habsi (Arabic/English)
3)You can also email us on customer.service@zaharatravel.com
Thank you for placing your trust in us!!
Stay Safe! Stay Healthy!
Zahara Travel
Health and Travel Advisory on COVID-19 coronavirus outbreak
Safety of our customers and employees,
The safety of our customers and employees is and always will be our top priority. The dynamic nature of this problem requires us to be understanding and flexible in how we respond, provide you services and protect our employees. It is important to us that we are able to assist you during this time. We have made getting in touch with us easy.
Basic protective measures that we can follow,
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
Maintain social distancing
Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.
Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
Protection measures for persons who are in or have recently visited (past 14 days) areas where COVID-19 is spreading
Follow the guidance outlined above.
Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover.
Why? Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.
If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers.
Why? Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.
Thank you for placing your Trust and Travel in us!!
Others Updates